Shipping, simply.

We deliver to the contiguous 48 United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses or destinations outside the United States.

What shipping costs

• Orders of $59 or more: free standard shipping.
• Orders below $59: $6.99 standard shipping.

The threshold applies to the merchandise subtotal after any applicable discounts, before tax and shipping. Your available rate is shown in the bag and at checkout.

Two steps to your door

Processing: 1–3 business days. This is the time we use to prepare an order before dispatch. Business days are Monday through Friday, excluding U.S. holidays.

Transit: 2–7 days. This starts after dispatch and is separate from processing. Delivery estimates can be affected by weather, carrier disruptions and holidays. These windows are estimates rather than guaranteed delivery dates.

Following your order

When tracking is available, we send the details to the email address provided at checkout. Allow time for the carrier’s first scan to appear. If an order is delayed or tracking seems unusual, contact us with your order number so we can help investigate.

Address changes & delivery issues

Check your street address, apartment number, state and ZIP code before placing an order. Contact us promptly if a correction is needed; a change may not be possible after dispatch. If a parcel arrives damaged or appears to be missing, keep the packaging and contact us with the order details and any available photographs.

If we cannot ship as expected

If we cannot ship within the processing window stated above, we will let you know the revised timing and offer the choice to accept the delay or cancel for a refund. If an item cannot be supplied, we will cancel that item and refund any amount collected for it.

Questions along the way

Email [email protected] or call +1 (628) 726-1740. Customer service is available Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.